Describe how process changes can reduce the impact of factors that contribute to error

Describe how process changes can reduce the impact of factors that contribute to error
Will the increased use of telehealth technology tools be viewed as dehumanizing patient care, or will they be viewed as a means to promote more contact with healthcare providers and new ways for people to stay connected (as in online disease support groups), thereby creating better long-term disease management and patient satisfaction? Why or why not?

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