Using the local phone directory, determine the types and numbers of primary care, secondary care, and tertiary care services available in our community.

NUR 4827 Leadership and management in Healthcare
Week 9 Discussion
DQ1 This discussion can be found in your book, chapter 7 called Exercise 7-1.
Using the local phone directory, determine the types and numbers of primary care, secondary care, and tertiary care services available in our community. Table 7-2 provides an example of a format for collecting the data.
Review the list of your classmates, is there anything you can add to their list? Do you think this information is useful and why?
DQ2 A nurse on a medical/surgical unit has made the same medication error 2 days in a row. As the nursing manager, describe how you would decide whether this is a systems problem or a problem related to the individual nurse. In either case, explain how you (the manager) should correct the problem?

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